Rujukan Laman

Privacy Policy for 168222net Malaysia Accounts

We built this policy around your right to know how we collect, use and protect the personal data you share when you open an account and play on…

Data transparencySecure storageAccount controlUpdate requestsDeletion rights
168222net Privacy Policy for 168222net Malaysia Accounts
POLICY CONTACT

Reach Our Privacy Team for Data Requests

Live Chat Privacy Desk Open the live chat widget on any page and select Privacy Inquiry from the topic menu. Our privacy desk is staffed daily from 10:00 to 22:00 Malaysia time and handles access requests, update forms and deletion confirmations within one business day.
Email Data Requests Send your full name, registered email and specific request—view my data, update my phone number, delete my account—to our privacy email address listed in your account footer. We respond within 48 hours with next steps or a confirmation reference number.
In-Account Privacy Centre Log in and navigate to Settings then Privacy to see what data we hold, download a copy of your account history, change your marketing preferences, or submit a deletion request. Changes take effect immediately; deletion requests are reviewed within three business days.
DATA HANDLING

What We Do to Keep Your Information Safe

Encryption at Rest and in Transit

All account data, including your email, phone number, deposit amounts and withdrawal history, is encrypted using AES-256 when stored on our servers and TLS 1.3 when transmitted between your device and our platform. Payment credentials like card tokens or e-wallet references are never stored in plain text.

Cookie Policy and Opt-Out

We use essential cookies to keep you logged in and remember your language preference, plus analytics cookies to measure page load times and game-lobby visits. You can disable analytics cookies in your browser settings without affecting your ability to deposit or play; essential cookies are required for account access.

Account Security Measures

We enforce strong password rules, monitor login attempts from new devices, and send you an email notification whenever a withdrawal request is submitted. Two-factor authentication is available in your account settings and adds an extra verification step using your phone number whenever you log in or change sensitive details.

Data Retention Periods

Active account data is retained as long as your account remains open. If you close your account, we keep transaction records for seven years to comply with financial and anti-fraud regulations, then permanently delete all personal identifiers. Session logs older than 90 days are anonymized and used only for aggregate performance analysis.

Who to Contact for Changes

Use the live chat privacy desk, email our privacy team, or visit the Privacy Centre in your account settings to request an update, download your data, or ask a question about how we handle your information. All requests are logged with a reference number and processed within the timelines listed in the support section above.

How to Request Data Deletion

Submit a deletion request through your account Privacy Centre or by emailing our privacy team with your registered email and a brief statement that you want your account deleted. We review the request within three business days, confirm your identity, and send you a final confirmation once all personal data has been removed from active systems.

Common Questions About Your Data on 168222net

We collect your email address, phone number, date of birth to verify you meet age requirements, and payment method details when you make your first deposit. Device information like IP address and browser type is also recorded to detect unusual login activity and prevent unauthorized access.

Yes. Log in and go to Settings then Privacy Centre, where you can download a complete report of your account data including registration details, deposit and withdrawal history, game sessions, and marketing preferences. The report is generated instantly and delivered as a PDF to your registered email.

Visit your account Settings page and click Edit next to your contact details. Enter the new phone number or email, then confirm the change using the verification code we send to your current contact method. Updates take effect immediately once verified.

We share only the minimum data required to process payments with Touch 'n Go, GrabPay, Boost and FPX, and to verify transactions with our payment processor. We do not sell or rent your personal information to marketing companies, data brokers, or other third parties for their own use.

Transaction records are retained for seven years to comply with financial regulations and support fraud investigations, then permanently deleted. All other personal data, including your email, phone number and session logs, is removed within 30 days of account closure, except where longer retention is required by law.

Yes. Open any marketing email and click the Unsubscribe link at the bottom, or log in and navigate to Settings then Notifications to turn off promotional messages. You will still receive account-related emails such as deposit confirmations, withdrawal updates and security alerts.

We review your deletion request within three business days, confirm your identity, and then remove all personal identifiers from active systems. Transaction records required by law are anonymized and retained for regulatory purposes, but your name, email, phone number and login credentials are permanently deleted.